Compliance

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    Data Privacy

  • The platform owner of Korba, Halges Limited, is committed to the legal framework of the Data Protection Act and duly registered as a Data Controller under the laws of Ghana with the certificate number DC16070000530J

    Two-factor authentication

  • Critical transactions and operations on your Korba account require a two-factor authentication before the transaction is approved for execution.
    Customers and merchants are able to opt-in or opt-out from this added security measure by changing their security configuration within the settings section of their Korba account.

    Data encryption

  • All security codes, passwords and answers are safe. Why? We do not store them in clear text. As such, if by chance you do forget, you are provided with the option to reset.

    OWASP Security

  • Korba has undergone rigorous security testing required for public/private web application of its caliber. It is part of our commitment to ensure a consistent and effective user protection.

    In-App security

  • Before you perform any transaction that involves your money or your account’s security, we require that you provide at least your secret code to proceed.
    These preferences can be changed within your account settings.

    256bit extended validation SSL encryption

  • All communications between customers, merchants and third-party payment providers are encrypted with the most secure communication technology on the market.

    Fraud detection

  • Korba has an active and passive fraud detection system to analyze usage patterns and potential threats on the Korba platform. This system works round the clock to ensure that your money is safe.

    Audit trails

  • Every activity by users or Korba is logged for auditing purposes.

    Secure, user-defined cash-out procedures

  • With Korba, you the merchant remain in charge of withdrawals from your account. All cash-outs from Korba can be initiated only by the merchant and are paid securely into the bank account of your choice.

    Security infrastructure

  • Our infrastructure is hosted securely using top-of-the-industry standards with certificates to show how safe you are with us.

    How you can keep your account safe

  • The security of your account depends on you keeping your account password confidential. You should not share your account name or password with anyone. Sharing this with others exposes your account to them.
  • Delete any emails requesting personal details such as PINs or password, and do not open them. We will never ask you to provide this information over email.
  • Be particularly suspicious of attachments ending in .zip or .exe from unknown senders.
  • Check for a secure connection. Secure website addresses have “https” at the start, the ‘s’ indicates security.
  • Immediately report it to us if you suspect that you have experienced or received a phishing scam or virus. Consider whether the message you have received is one that you expect to receive from us – incorrect spellings or images are usually warning signs.